Terms of Service

Last Updated: April 23, 2025

1. Introduction

Welcome to WeBuildLabs. These Terms of Service ("Terms") govern your access to and use of webuildlabs.in and its associated services, including our online store (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.

Please read these Terms carefully before using our Services. If you have any questions about these Terms, please contact us at [email protected].

2. Account Terms

2.1 Account Creation

To access certain features of our Services, you may need to create an account. When you create an account, you must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2.2 Account Security

You are responsible for safeguarding your account password and for any activities or actions under your account. You agree to notify us immediately of any unauthorized access to or use of your account. We cannot and will not be liable for any loss or damage arising from your failure to comply with this section.

2.3 Account Termination

We reserve the right to suspend or terminate your account and access to the Services at our sole discretion, without notice, for conduct that we determine violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

3. Ordering & Payment

3.1 Order Acceptance

All orders placed through our Services are subject to acceptance by us. We may, at our sole discretion, refuse to accept an order for any reason. After we receive your order, we will send you a confirmation email with your order details.

3.2 Pricing and Availability

All prices are in Indian Rupees (INR) unless otherwise specified. Prices for products are subject to change without notice. We reserve the right to modify or discontinue any product without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of any product.

3.3 Payment Terms

We accept various payment methods as indicated on our website. By providing a payment method, you represent and warrant that you are authorized to use the payment method you provided and that any payment information you provide is true and accurate.

3.4 Taxes

You are responsible for all applicable taxes, including sales tax and goods and services tax (GST), associated with your purchase.

4. Shipping & Delivery

4.1 Shipping Methods

We offer various shipping methods, and the available options will be displayed during checkout. Shipping costs are calculated based on the delivery address, the size and weight of the products, and the selected shipping method.

4.2 Delivery Times

Estimated delivery times are provided as a guide only and are not guaranteed. We are not responsible for delays that are beyond our control, such as customs delays or carrier delays.

4.3 International Shipping

For international orders, recipients may be subject to import duties and taxes, which are levied once the package reaches the destination country. These charges are the recipient's responsibility and will not be covered by WeBuildLabs.

4.4 Delivery Verification

You agree to inspect all products upon delivery and report any issues or damages within 48 hours of receiving your order.

5. Returns & Refunds

5.1 Return Policy

You may return most new, unopened items within 30 days of delivery for a full refund. Items must be returned in their original packaging and in the same condition as when you received them. Custom-built or personalized items may not be eligible for return unless they are defective.

5.2 Refund Process

Once we receive and inspect your return, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer's policies.

5.3 Defective Products

If you receive a defective product, please contact our customer service team within 7 days of receiving the item. We may require photographic evidence of the defect before approving a return or replacement.

5.4 Return Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

6. Product Terms

6.1 Product Descriptions

We strive to provide accurate product descriptions, pricing, and availability information. However, we do not warrant that product descriptions or other content on the Services are accurate, complete, reliable, current, or error-free.

6.2 Product Use

Our products are designed for specific uses as described in the product documentation. Using our products for purposes other than their intended use may void warranties and could potentially be dangerous. You are responsible for ensuring that you use our products safely and appropriately.

6.3 Product Warranties

Unless otherwise specified, products sold through our Services come with a limited warranty as described in the product documentation. This warranty is in addition to your statutory rights as a consumer.

6.4 DIY Kits and Projects

For do-it-yourself (DIY) kits and projects, you acknowledge that:

  • Assembly requires basic technical skills and follows provided instructions
  • You are responsible for verifying the safety of your assembled projects
  • We are not responsible for damage caused by improper assembly or use
  • You will comply with all applicable laws and regulations when using our products

7. Intellectual Property

7.1 Our Intellectual Property

The Services and their entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by WeBuildLabs, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

7.2 License to Use

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Services for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services, except as follows:

  • Your computer may temporarily store copies of such materials incidental to your accessing and viewing those materials
  • You may store files that are automatically cached by your Web browser for display enhancement purposes
  • You may print or download one copy of a reasonable number of pages of the Services for your own personal, non-commercial use and not for further reproduction, publication, or distribution

7.3 Product Documentation

Documentation and instructions provided with our products are licensed for personal use only. You may use these materials to build and use the products you purchase from us, but you may not redistribute or commercially exploit these materials without our explicit permission.

7.4 Open Source Components

Some of our products may include open-source components. These components are subject to their respective open-source licenses, which may grant you additional rights or impose additional obligations. Information about these licenses is provided in the product documentation.

8. User Content

8.1 User Contributions

The Services may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards, and other interactive features that allow users to post, submit, publish, display, or transmit content to other users or portions of the Services ("User Content").

8.2 License to User Content

By providing User Content, you grant us and our affiliates and service providers a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such content throughout the world in any media.

8.3 Content Standards

User Content must not:

  • Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable
  • Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age
  • Infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any person
  • Violate the legal rights of others or contain any material that could give rise to civil or criminal liability under applicable laws
  • Be likely to deceive any person
  • Promote any illegal activity, or advocate, promote, or assist any unlawful act
  • Impersonate any person, or misrepresent your identity or affiliation with any person or organization
  • Involve commercial activities or sales, such as contests, sweepstakes, and other sales promotions, barter, or advertising
  • Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case

8.4 Monitoring and Enforcement

We have the right to:

  • Remove or refuse to post any User Content for any or no reason
  • Take any action with respect to User Content that we deem necessary or appropriate at our sole discretion
  • Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights
  • Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Services
  • Terminate or suspend your access to all or part of the Services for any violation of these Terms

9. Prohibited Activities

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us. You agree not to:

  • Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory
  • Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means
  • Use a buying agent or purchasing agent to make purchases on the Services
  • Use the Services to advertise or offer to sell goods and services
  • Circumvent, disable, or otherwise interfere with security-related features of the Services
  • Engage in unauthorized framing of or linking to the Services
  • Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information
  • Make improper use of our support services or submit false reports of misuse or misconduct
  • Engage in any automated use of the system
  • Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services
  • Attempt to impersonate another user or person or use the username of another user
  • Use any information obtained from the Services in order to harass, abuse, or harm another person
  • Use the Services as part of any effort to compete with us or otherwise use the Services for any revenue-generating endeavor or commercial enterprise
  • Reverse engineer any portion of the Services
  • Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services
  • Delete copyright or other proprietary rights notices from any content
  • Copy or adapt the Services' software, including but not limited to HTML, CSS, JavaScript, or other code
  • Upload or transmit viruses, Trojan horses, or other material that interferes with any party's use and enjoyment of the Services
  • Use or develop third-party applications that interact with the Services without our written consent
  • Use the Services in a manner inconsistent with any applicable laws or regulations

10. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO WARRANTIES, EXPRESSED OR IMPLIED, REGARDING THE OPERATION OR AVAILABILITY OF THE SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

WE DO NOT WARRANT THAT THE SERVICES, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WEBUILDLABS, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES, ANY WEBSITES LINKED TO THEM, ANY CONTENT ON THE SERVICES OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

12. Indemnification

You agree to defend, indemnify, and hold harmless WeBuildLabs, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services, including, but not limited to, your User Content, any use of the Services' content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Services.

13. Governing Law

These Terms and your use of the Services shall be governed by and construed in accordance with the laws of India, without giving effect to any choice or conflict of law provision or rule.

Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Services shall be instituted exclusively in the courts located in Bangalore, Karnataka, India. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

14. Changes to Terms

We may revise and update these Terms from time to time at our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Services thereafter.

Your continued use of the Services following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

15. Contact Information

All feedback, comments, requests for technical support, and other communications relating to the Services should be directed to:

WeBuildLabs
Email: [email protected]
Address: KIIT Rd, Patia, Bhubaneswar, Odisha 751024 India
Phone: +91 90657 36393